NORTH CAROLINA INDUSTRIAL COMMISSION

Help Line: (800) 688-8349, (919) 807-2501, or infospec@ic.nc.gov
Fraud and Insurance Compliance Hotline: (888) 891-4895 or fraudcomplaints@ic.nc.gov

Medical Rehabilitation Nurses

Medical Rehabilitation Nurses Section

Our Mission

The employees of the Industrial Commission’s Medical Rehabilitation Nurses Section are committed to providing excellent consultative rehabilitation services to all stakeholders through collaborative facilitation and coordination of high quality, effective medical care and vocational rehabilitation for the injured worker

What We Do

Ongoing rehabilitation case management of injured workers covered by the Workers’ Compensation Act is provided by Medical and Vocational Rehabilitation Professionals employed in private industry. The Industrial Commission’s Medical Rehabilitation Nurses Section assists with difficult cases temporarily, promoting and supporting ongoing case management within the private industry. The Nurse Section also performs specific rehabilitation activities as ordered by hearing officers within the Industrial Commission.

In addition to consultative rehabilitation services, the Nurses Section is responsible for:

  1. Provision of NCIC Mandatory Rehabilitation Professional Training;
  2. Acknowledgment of the Form 25N Notice of Assignment of Rehabilitation Professional;
  3. Maintenance of the NCIC Registry of Workers’ Compensation Rehabilitation Professionals.

Mandatory Rehabilitation Professionals Training

Initial Training Course

The N.C. Industrial Commission has adopted mandatory training requirements for Rehabilitation Professionals pursuant to 04 NCAC 10C .0105 (e) (2) and (f) of the N.C. Industrial Commission’s Rules for Utilization of Rehabilitation Professionals in Worker’s Compensation Clams. For those who begin practicing case management in N.C. there is an initial training course entitled, "Worker’s Compensation Case Management in NC: A Basic Primer for Medical and Vocational Case Managers." This course must be completed within six months of the date the Rehabilitation Professional begins working N.C. cases. For class availability and registration, click here. If you have questions, contact Caron Cross at 919-807-2618 or via e-mail caron.cross@ic.nc.gov.

Refresher Course

To maintain "qualified" status a Rehabilitation Professional shall attend a two-hour refresher course entitled, "Worker’s Compensation Case Management in NC: A Refresher Course" every five years beginning with the date of the original course completion. We currently do not have any scheduled live classes for the Refresher Course; however, it will be available via webinar by July 1, 2016, and registration will be linked to this page. Please do not sign up for the Initial Primer class in lieu of the Refresher.

Rules for Utilization of Rehab Professionals in Workers’ Comp Claims

There are a set of rules that govern the utilization and practice of Rehabilitation Professionals in N.C. Workers’ Compensation Claims. To view these rules, click here. For a Summary of these rules for Medical Rehabilitation Professionals in English, click here; in Spanish, click here. Pursuant to Rule .0107(b), the Rehab Professional must provide the injured worker a full copy of the Rules.

There are also Medical and Vocational Summaries of the North Carolina Industrial Commission’s Rules for Utilization of Rehabilitation Professionals. For a Summary of these Rules for Medical Rehabilitation Professionals in English, click here; in Spanish click here. For a Summary of these Rules for Vocational Rehabilitation Professionals in English, click here; in Spanish click here. Please note the Summaries do not replace the full set of Rules but can be given to the injured worker in addition to the full Rules.

Rehabilitation Forms

For a list of Forms related to Nursing and Rehabilitation, please click here.

Registry of Workers’ Compensation Rehabilitation Professionals

Rehabilitation Professionals providing services for injured workers in North Carolina must be qualified in accordance with 04 NCAC 10C, and must be listed on the Registry of Workers’ Compensation Rehabilitation Professionals. It is the responsibility of each Rehabilitation Professional to provide and/or update licensure and certification numbers and dates. The Registry is updated weekly and those with expired dates will be removed. Licensure and certification information should be sent to Judy Fisher for addition to the Registry:

E-mail: judy.fisher@ic.nc.gov
FAX 919-508-8350

To view the Registry, click here.

Rehabilitation Contacts

The telephone numbers and e-mail addresses for the Nursing Section are as follows:

Title Name Email Phone
Director Caron Cross
RN, BSN, COHN-S
caron.cross@ic.nc.gov (919) 807-2618
Office Assistant Judy A. Fisher judy.fisher@ic.nc.gov (919) 807-2616

NCIC Rehabilitation
Advisory Board

The N.C. Industrial Commission Rehabilitation Advisory Board functions as a resource for the Industrial Commission, the rehabilitation community, the medical community, the legal community, and any other parties working for the benefit of injured workers in North Carolina. For a list of the board’s members, click here.

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