NORTH CAROLINA INDUSTRIAL COMMISSION

Help Line: (800) 688-8349, (919) 807-2501, or infospec@ic.nc.gov
Fraud and Insurance Compliance Hotline: (888) 891-4895 or fraudcomplaints@ic.nc.gov

INFORMATION SPECIALISTS

Welcome to the Information Specialists Page!

Who We Are

The N.C. Industrial Commission created the Workers’ Compensation Information Specialists Section (formerly known as the Ombudsman Section) to assist claimants who are not represented by an attorney*, employers, or other parties in protecting their rights. In addition, the Workers’ Compensation Information Specialists Section serves as the information source for the Industrial Commission, and answers questions pertaining to all aspects of workers’ compensation.

*Claimants who are represented by attorneys should direct all questions and concerns regarding their workers’ compensation claims to their attorneys.

Help & Information

If you need help with a claim, have a workers’ compensation question, or want to know your rights as an employee, please direct your questions to the Workers’ Compensation Information Specialists Section of the N.C. Industrial Commission.

Dial toll free (800) 688-8349 or call (919) 807-2501 Monday-Friday from 8:00 A.M. to 5:00 P.M., or E-mail us at InfoSpec@ic.nc.gov You may also write us at:

  • Workers’ Compensation Information Specialists
    N.C. Industrial Commission
    4333 Mail Service Center
    Raleigh, NC 27699-4333

Who We Are NOT

We do NOT provide Legal Advice

The NC Industrial Commission cannot provide you with legal advice on your case. Since we are a State Agency dedicated to objectivity and neutrality, we cannot suggest an Attorney, Insurance Carrier, Medical Provider or any other 3rd-party entity to assist or support citizens. Any specific legal questions or requests for interpretation of General Statues should be directed to a legal professional of your choice. Claimants who are represented by attorneys should direct all questions and concerns regarding their workers’ compensation claims to their attorneys.