What We Do
The Industrial Commission is a State agency with jurisdiction over the Workers’ Compensation Act, the State Tort Claims Act, the Public Safety Employees' Death Benefits Act, the Act to Compensate Individuals Erroneously Convicted of Felonies, and the Childhood Vaccine-Related Injury Act.
In performing its adjudicative role, the Industrial Commission fairly and efficiently decides contested cases. The Commission's judicial officers carefully weigh the evidence in each case, and they apply the law equally to all cases. Every litigant is treated with respect, and our judicial offices render impartial and legally sound decisions.
In addition to adjudicating contested claims, the Commission has numerous administrative and other responsibilities. These administrative responsibilities include processing claim forms, reviewing and approving form agreements and Compromise Settlement Agreements, administering the Commission’s Dispute Resolution Program, investigating potential criminal and civil violations of the Workers’ Compensation Act and Employee Fair Classification Act, conducting medical bill reviews in workers’ compensation cases, and providing assistance with medical case management and vocational rehabilitation in complex workers’ compensation cases.
Mission Statement
The employees of the North Carolina Industrial Commission are committed to providing excellent customer service through the efficient administration of claims, facilitation of dispute resolution, fair and impartial adjudication of contested cases, careful application of the law, and prompt and courteous responsiveness to all stakeholders.