Help Line: (800) 688-8349, (919) 716-1700, or
Fraud and Insurance Compliance Hotline: (888) 891-4895 or

Training & Information

Application Training

The NC Industrial Commission offers training materials on the following subjects. We offer training in either written or online format.

Paying Your Invoice Online

The following training documentation provides instructions for paying your invoice online through the NC Industrial Commission website.

Pay Invoice Online Instructions


Uploading Documents & Forms

The following training documentation provides information on uploading documents via the Electronic Document Filing Portal (EDFP) and paying any associated filing fees.

The following link provides general upload instructions:
Upload Instructions

The following links provide instructions for completing the upload:
No Filing Fee Instructions
Pay Now Instructions
Pay Later Instructions
Pay Via Certification of Payment
Pay Via Credit Card Instructions
Pay Via e-Check Instructions

The following link identifies documents that can be uploaded via EDFP in alphabetical and categorized lists:
Document Help


Mandatory Training for Rehabilitation Professionals

Information about mandatory training for rehabilitation professionals can be found on the Medical Rehabilitation Nurses Section page.

Need Help with Uploading Documents or Paying Invoices?

The NC Industrial Commission offers support with the Invoice Payment web page through the following contacts:
Contact Us by Phone:
(919) 807-2695

This is an automated Voice Mail. Leave a message and the Support Staff will be contacted. You will get a response within two business days.
Contact Us by EMail:

You may send us an email with specific quesions or comments and a member of our Support Staff will reply to your message within two business days.

Registering for EDFP

To upload documents to the N.C. Industrial Commission via the Electronic Document Filing Portal (EDFP), parties must first obtain a North Carolina ID (NCID) and then register with the Industrial Commission. Click here for EDFP registration instructions.


How to Request an Electronic Filing Waiver

Instructions for obtaining an emergency technical waiver of the electronic filing requirements are available here.