NORTH CAROLINA INDUSTRIAL COMMISSION

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Welcome to the North Carolina Industrial Commission!

The Industrial Commission administers the Workers’ Compensation Act, the Tort Claims Act, the Childhood Vaccine-Related Injury Act, the Public Safety Employees' Death Benefits Act, the Act to Compensate Individuals Erroneously Convicted of Felonies, and the Eugenics Compensation Program. Our mission is to ensure all parties are treated fairly and equally in accordance with North Carolina State Law.

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Resumption of In-Person Deputy Commissioner and Full Commission Hearings effective January 1, 2022

Deputy Commissioner Hearings

As of January 1, 2022, Deputy Commissioner hearings will be conducted in-person, unless the presiding Deputy Commissioner grants a video conference hearing upon a showing of good cause as to why a remote hearing should be allowed.

For in-person Deputy Commissioner hearings, the Commission will follow the COVID-19 safety protocols for the county courts where the hearing is held or the safety protocols of the building where the hearing is held, whichever are more restrictive, unless otherwise ordered by the presiding Deputy Commissioner. For information on a particular county, click here and then select the desired county.

Full Commission Hearings

As of January 1, 2022, Full Commission hearings will be conducted in-person, unless the parties consent to a video conference hearing.

To obtain a video conference hearing by consent, the parties shall make the appropriate election on the revised Joint Certification Form that is required to be returned to the Commission following receipt of the transcript and Form 44.

If the parties were provided a Joint Certification Form that does not provide for electing a video conference hearing, the Commission will contact the parties to determine if the parties wish to elect a video conference hearing prior to scheduling.

Should one party wish to appear remotely at an otherwise in-person hearing, that party may file a request with the hearing panel to appear via telephone.

For in-person Full Commission hearings, the Commission will follow the COVID-19 safety protocols for Wake County courts, unless otherwise ordered by the Full Commission. For the current protocols, click here and then select the most recent Order/Memo regarding COVID-19 protocols.
 

Revised Guidelines for In-Person Industrial Commission Hearings During
COVID-19 Pandemic

The Industrial Commission has revised its in-person hearing guidelines to reflect the most recent guidance from the Centers for Disease Control (CDC) and to clarify that the Commission will follow the safety protocols for the county where the hearing is held or the building where the hearing is held, whichever are more restrictive, unless otherwise ordered by the presiding Deputy Commissioner. The revised in-person hearing guidelines can be found here.
 

26th Annual N.C. Workers' Compensation Educational Conference is
Going Virtual!

Watch Live-Streaming of Pre-Recorded Presentations Followed by Live Q&A Tuesday-Friday, October 5-8, 2021, or Watch Later on Demand! In addition to the opportunity to participate in the live-streamed virtual event and live Q&A, all registrants will have access to on-demand recordings for an additional five days (October 18, 2021, through October 22, 2021) upon completion of the conference.

Same Great Content! This year’s agenda includes: Panel presentations discussing maximizing post-injury earning capacity and return-to-work potential; Practical tips for handling cases and issues at the Deputy Commissioner level; Practical tips for successful appeals to the Full Commission; Panel discussion about non-pharmacological pain treatment options led by doctors and other health care providers.

Same CLE, CPE, Adjuster CE, SHRM, and Rehabilitation CEU Credits! Includes Technology, Ethics, and Substance Abuse/Mental Health CLE credits for attorneys and the opportunity for adjusters and Rehabilitation Professionals to obtain Ethics credits. Get all the professional credits you need for 2021 in one conference!

New, High-Quality Virtual Platform! Event technology by Blue Sky eLearn, the virtual provider used by the North Carolina Bar Association.

While we had hoped and planned to gather this October in person for our annual Educational Conference, we, like many other organizations, have had to pivot in response to the Delta surge in the U.S. Therefore, we have made the decision to move the 26th Annual N.C. Workers’ Compensation Educational Conference to an entirely virtual format.

Our conference will now take place on Tuesday-Friday, October 5-8, 2021. All presentations and panels that were scheduled to take place in person will still take place online, but an extra conference day has been added to optimize your virtual experience. Additionally, you will have the ability to watch all or part of the conference on-demand, at your convenience, for an additional five days after the conference ends (from October 18, 2021 through October 22, 2021). Note: Insurance adjusters may view all sessions but only can earn credits for the live-streamed sessions with live Q&A.

For additional details and to register with payment by check, download the conference brochure by clicking here.

To register online and pay by credit card, click here.

Attendee registration fees remain $325 per person paid on or after August 1.

Exhibitor fees are $500 for a virtual booth.

Gold Sponsorships are available for $1,000.

We hope you will attend the virtual conference to get all the same great content and all the same professional credits you would have received in person. If you previously signed up to attend, your registration will be automatically transferred to the virtual conference. If you would like a refund because of the change in format, however, please contact the International Workers' Compensation Foundation at IWCF@bellsouth.net. Also, if you registered for the in-person conference and made a hotel reservation, please remember to cancel your hotel reservation.

For more information on the 26th Annual North Carolina Workers' Compensation Educational Conference, please contact the International Workers' Compensation Foundation at IWCF@bellsouth.net.
 

Continuation of Current Deputy Commissioner and Full Commission Hearing Procedures Until Further Notice Due to COVID-19

Due to the surge in Delta variant cases of COVID-19 and in the interest of public health and safety, the Commission will continue its current Deputy Commissioner and Full Commission hearing procedures (as outlined below) until further notice. Please note that this announcement supersedes the previously-announced plan for resuming in-person hearings effective
October 1, 2021.

Deputy Commissioner Hearings

Deputy Commissioners will continue to conduct hearings via Webex videoconference, unless the Deputy Commissioner grants an in-person hearing upon a showing of good cause as to why an in-person hearing should be allowed. If a party believes that a case is neither appropriate for a Webex hearing nor appropriate to be heard in-person at the present time, the party may file a motion to temporarily remove the case from the hearing docket with the presiding Deputy Commissioner.

Full Commission Hearings

The Full Commission will continue to conduct all hearings via videoconference.
 

Catherine Ittermann Appointed as Director of Employee Classification Section

The Industrial Commission is pleased to announce the appointment of Catherine Ittermann as the Director of the Employee Classification Section. Ittermann brings significant relevant experience to the position, having joined the Commission’s Fraud Division (now encompassed in the Criminal Investigations & Employee Classification Division) in 2013 and having worked both as an Investigative Assistant and an Investigative Specialist for the Commission. In her Investigative Specialist role, which Ittermann performed up until her appointment as Director of the Employee Classification Section, she helped investigate reports of employee misclassification under the Employee Fair Classification Act and helped the Commission coordinate with all relevant State agencies as mandated by the Act. Ittermann also has worked with the Employee Classification Task Force to develop and enhance the Employee Classification Application.
 

Jessica N. Holmes and Samuel A. Scudder Appointed to Serve
as Deputy Commissioners

The Industrial Commission is pleased to announce the appointments of Jessica N. Holmes and Samuel A. Scudder as Deputy Commissioners.

Having worked as a solo practitioner and as counsel to various organizations, Holmes brings a diverse legal background to the Commission, with experience in the areas of labor and employment law. Holmes previously served two terms on the Wake County Board of Commissioners as a County Commissioner At-Large, and she was elected twice to lead the Board as Chair. As a Commissioner, Holmes also served on the Board of the North Carolina Association of County Commissioners. Holmes earned her bachelor’s and law degrees from the University of North Carolina at Chapel Hill. In 2018, she received the Distinguished Young Alumni Award from the UNC General Alumni Association, and in 2019, she received the Outstanding Recent Graduate Award from the UNC Law Alumni Association. Holmes will be assigned to the Commission’s Raleigh office.

Scudder brings extensive relevant experience to the Commission, having represented individuals in North Carolina for over 30 years in the areas of workers’ compensation and personal injury. He is a North Carolina State Bar Board Certified Specialist in workers’ compensation law and a North Carolina Certified Mediator. Prior to practicing law, Scudder worked as a pharmacist in Wake County. He earned his law degree from Campbell University School of Law. Scudder will be assigned to the Commission’s Raleigh office but will hear noninsured cases throughout the State.
 

Resumption of In-Person Deputy Commissioner and Full Commission Hearings effective October 1, 2021

 

Deputy Commissioner Hearings

As of October 1, 2021, Deputy Commissioner hearings will be conducted in-person, unless the presiding Deputy Commissioner grants a video conference hearing upon a showing of good cause as to why a remote hearing should be allowed.

For in-person Deputy Commissioner hearings, the Commission will follow the COVID-19 safety protocols for the county courts where the hearing is held or the safety protocols of the building where the hearing is held, whichever are more restrictive, unless otherwise ordered by the presiding Deputy Commissioner. For information on a particular county, click here and then select the desired county.

Full Commission Hearings

As of October 1, 2021, Full Commission hearings will be conducted in-person, unless the parties consent to a video conference hearing.

To obtain a video conference hearing by consent, the parties shall make the appropriate election on the revised Joint Certification Form that is required to be returned to the Commission following receipt of the transcript and Form 44.

Should one party wish to appear remotely at an otherwise in-person hearing, that party may file a request with the hearing panel to appear via telephone.

For in-person Full Commission hearings, the Commission will follow the COVID-19 safety protocols for Wake County courts, unless otherwise ordered by the Full Commission. For the current protocols, click here and then select the most recent Order/Memo regarding COVID-19 protocols.
 

Robert Harris, Lori Gaines, and Jay Tillman Reappointed to Second Terms as
Deputy Commissioners

The Industrial Commission is pleased to announce the reappointment of Robert J. Harris,
Lori A. Gaines, and Jesse M. “Jay” Tillman to serve second terms as Deputy Commissioners.

Harris will continue to serve as Senior Deputy Commissioner in the Commission’s Raleigh office. He joined the Commission in 2003, first serving as a Special Deputy Commissioner and then as a Deputy Commissioner. Prior to the Commission, Harris was in private practice, concentrating in employment law. He also worked as a newspaper reporter. Harris received his undergraduate degree from Yale University and his law degree from the University of North Carolina School of Law.

Gaines will continue her service in the Commission’s Wilmington regional office. Prior to joining the Commission in 2015 as a Deputy Commissioner, Gaines had over fifteen years of legal experience in workers' compensation, criminal defense, and family law matters. She earned her undergraduate degree from the University of North Carolina at Wilmington and her law degree from the Campbell University School of Law.

Tillman will continue his service in the Commission’s Charlotte regional office. Prior to joining the Commission in 2015 as a Deputy Commissioner, Tillman practiced law in the areas of personal injury, products liability, and real property liability. He earned his undergraduate degree from the University of North Carolina at Chapel Hill and his law degree from the Campbell University School of Law.
 

Adrian A. Phillips Confirmed by General Assembly to Serve as a Commissioner

The General Assembly has confirmed Governor Roy Cooper’s appointment of Adrian A. Phillips to serve as a Commissioner on the North Carolina Industrial Commission. Phillips will begin serving her term upon taking her oath of office. The Commission thanks Christopher C. Loutit for his service as a Commissioner.
 

Mike Mackay Joins Commission as Director of Claims Administration

The Industrial Commission is pleased to welcome Mike Mackay as the new Director of Claims Administration. Mackay is a North Carolina State Bar Board Certified Specialist in workers’ compensation law and brings significant private sector management experience to the Commission. As the managing attorney of the workers’ compensation department at the Law Offices of James Scott Farrin, Mackay led a team of attorneys and other employees for nearly twenty years. Prior to that, he represented defendants in workers’ compensation and personal injury cases at the law firm of Cranfill Sumner. Before law school, Mackay worked as a reporter for the Winston-Salem Journal. He earned both his law degree and his bachelor’s degree in Journalism and Political Science from the University of North Carolina at Chapel Hill.
 

Wanda Blanche Taylor Confirmed by General Assembly to Serve as a Commissioner

The General Assembly has confirmed Governor Roy Cooper’s appointment of Wanda Blanche Taylor to serve as a Commissioner on the North Carolina Industrial Commission. Taylor will begin serving her term upon taking her oath of office. The Commission thanks Charlton L. Allen for his service as a Commissioner and as prior Chair of the Commission.
 

Revised Industrial Commission Guidelines for Face Coverings at In-Person Deputy Commissioner Hearings

On May 14, 2021, Chief Justice Newby modified his May 10, 2021 Order by eliminating Emergency Directive 21 and leaving decisions related to face coverings in court facilities to the discretion of local court officials. In response to and consistent with the Chief Justice’s May 14, 2021 Order, the Commission will adhere to the face coverings policy of the local facility where the Deputy Commissioner hearing is held unless otherwise ordered by the presiding Deputy Commissioner.
 

Wes Saunders Appointed to Serve as Deputy Commissioner

The Industrial Commission is pleased to announce the appointment of Wes Saunders as a Deputy Commissioner. Saunders has significant workers’ compensation litigation experience, having defended State agencies for over five years in hundreds of workers’ compensation cases while serving as an Assistant Attorney General at the North Carolina Department of Justice. He also has appellate court experience, representing the State in over a dozen cases before the North Carolina Court of Appeals and Supreme Court. Saunders earned his bachelor’s degree from the University of North Carolina at Chapel Hill and his law degree from Campbell University School of Law, where he served as Student Bar Association President. Saunders will be hearing cases assigned to the Commission’s Raleigh office.
 

Celeste M. Harris Appointed to Serve as Deputy Commissioner

The Industrial Commission is pleased to announce the appointment of Celeste M. Harris as a Deputy Commissioner. Harris brings extensive relevant experience to the Commission, having represented individuals for 30 years in the areas of workers’ compensation, personal injury, and social security disability law. She is a North Carolina State Bar Board Certified Specialist in workers’ compensation law and a North Carolina Certified Mediator. Prior to practicing law, Harris worked as a registered nurse in the surgical ICU for a Veteran’s Administration hospital in Missouri, first as a staff nurse and later as head nurse. She earned her law degree from Saint Louis University School of Law, attending Wake Forest University School of Law during her third-year. Harris will be hearing cases assigned to the Winston-Salem regional office.
 

Notice to All Carriers, Third-Party Administrators, and Self-Insured Employers: New Requirement to Provide Commission with Email Address for Claim-Related Documents

Effective March 1, 2021, all carriers, third-party administrators, and self-insured employers are required to provide the Commission with an email address for receipt of claim-related documents. The designated email address shall be provided to the Commission at contactinfo@ic.nc.gov. The email address provided will be used in cases where the Commission does not have an individual email address for the claims representative assigned to the claim. (See Rule 11 NCAC 23A .0109(d)). Providing an email address is mandatory and will insure timely receipt of claim-related documents.
 

Wanda Blanche Taylor and Adrian A. Phillips Appointed to the Industrial Commission

Governor Roy Cooper has appointed Wanda Blanche Taylor and Adrian A. Phillips to serve as Commissioners on the North Carolina Industrial Commission for six-year terms, subject to confirmation by the North Carolina General Assembly.

Taylor is a native of Plymouth, North Carolina. She is a Fellow of the College of Workers’ Compensation Lawyers and received her Juris Doctor from the University of North Carolina at Chapel Hill School of Law and her undergraduate degree at Duke University. Currently, Taylor is the Director of Litigation/Counsel at Key Risk Insurance (a Berkley Company), and she also serves as a member of the North Carolina Board of Certified Public Accountant Examiners. Previously, Taylor served as a Deputy Commissioner at the Industrial Commission for twenty years, including as Chief Deputy Commissioner. She has also represented both employees and employers/insurers in private practice.

Phillips is a native of Burlington, North Carolina. She has served as a Deputy Commissioner at the Industrial Commission since 2002. Before joining the Commission, Phillips worked as an Assistant Attorney General in the Tort Claims Section of the North Carolina Department of Justice where she was assigned to the Industrial Commission as Agency Counsel and Fraud Prosecutor for the Commission's Fraud Investigation Section. Prior to that, Phillips prosecuted Medicaid fraud cases for the North Carolina Department of Justice and served as an Assistant District Attorney in former prosecutorial District 9A (Caswell and Person Counties). Phillips received her Juris Doctor from North Carolina Central University School of Law and her undergraduate degree at Bennett College.
 

Current Commission Policies Regarding Mediation, Commission Hearings, and Written Affirmation Without Notarization

Consistent with the January 14, 2021 Order of the Chief Justice of the Supreme Court of North Carolina, the Industrial Commission has reverted to its mediation and hearing policies that existed prior to the December 14, 2020 Order of the Chief Justice of the Supreme Court of North Carolina.

Currently, all Industrial Commission mediations shall be conducted remotely, unless all parties and persons required to attend the mediation, including the mediator, agree to conduct the mediation in person, or unless the Industrial Commission orders that the mediation be conducted in person.

Additionally, all Deputy Commissioner hearings shall be conducted remotely via Webex videoconference, unless the Deputy Commissioner grants an in-person hearing upon a showing of good cause as to why an in-person hearing should be allowed. If a party believes that a case is neither appropriate for a Webex hearing nor appropriate to be heard in person at the present time, the party may file a motion to temporarily remove the case from the hearing docket with the presiding Deputy Commissioner.

Full Commission hearings shall continue to be conducted via Microsoft Teams videoconference.

The Commission will continue to accept written affirmations without notarization, so long as the subscriber affirms the truth of the matter to be verified in substantially the same language as that allowed by Emergency Directive 5 (“I (we) affirm, under the penalties for perjury, that the foregoing representation(s) is (are) true. (Signed)____________________.”).
 

Deputy Commissioner Hearings During the Pandemic: Presentations Discussing Webex and Other Practical Hearing Tips

To help parties prepare for hearings during the pandemic, the Industrial Commission has created two short video tutorials featuring Deputy Commissioner Kevin V. Howell to help answer some common questions about Webex hearings. These video tutorials were excerpted from the October 22, 2020 Webinar on Deputy Commissioner Webex Hearings hosted by the Workers’ Compensation Section of the North Carolina Bar Association. Links to each of these two video tutorials, as well as a link to the full October 22, 2020 webinar and a link to Deputy Commissioner Howell’s presentation on remote hearings during the October 14, 2020 Deputy Commissioner Section Update at the 25th Annual North Carolina Workers’ Compensation Educational Conference, can be found below.

How to Join a Webex Hearing: (Excerpted from North Carolina Bar Association Webinar on Deputy Commissioner Webex Hearings)
Click here to view video.

How to Change Your Audio Connection for a Webex Hearing: (Excerpted from North Carolina Bar Association Webinar on Deputy Commissioner Webex Hearings)
Click here to view video.

October 22, 2020 Webinar on Deputy Commissioner Webex Hearings
Click here to view video.

Deputy Commissioner Howell’s presentation on remote hearings during the October 14, 2020 Deputy Commissioner Section Update at the 25th Annual North Carolina Workers’ Compensation Educational Conference
Click here to view video.
 

Larry D. Hall Appointed to Serve as Deputy Commissioner

The Industrial Commission is pleased to announce the appointment of Larry D. Hall as a Deputy Commissioner. Hall comes to the Commission with a long history of distinguished public service, most recently serving as the Secretary of the North Carolina Department of Military and Veterans Affairs. Previously, Hall represented Durham County for ten years in the North Carolina House of Representatives, where he served as the House Minority Leader during his final four years. Hall maintained a private law practice in Durham prior to and during his terms in the General Assembly, with a focus on business, employment, and personal injury law. Hall received his bachelor’s degree from Johnson C. Smith University before being commissioned as an officer in the United States Marine Corps. He continued his military service in the Marine Reserves while earning his J.D. from the University of North Carolina School of Law. Hall will be hearing cases assigned to the Commission’s Raleigh Office.
 

All In-Person Mediations Must be Scheduled or Rescheduled for a Date on or after January 14, 2021

Consistent with Emergency Directive 1 of the December 14, 2020 Order of the Chief Justice of the Supreme Court of North Carolina, and pursuant to the Commission’s authority under 11 NCAC 23E .0302(b), the mediation attendance requirements and provisions of 11 NCAC 23G .0104 have been varied to bring Industrial Commission mediations in conformity with Emergency Directive 1. Accordingly, all in-person mediations must be scheduled or rescheduled for a date on or after January 14, 2021.
 

Postponement of Industrial Commission In-Person Hearings for 30 Days Beginning Monday December 14, 2020

Consistent with Chief Justice Beasley’s December 11, 2020 announcement that North Carolina Courts will postpone non-essential, in-person court proceedings for 30 days beginning Monday December 14, 2020, the Industrial Commission has postponed its in-person hearings during this same time period. Parties who were scheduled to appear for an in-person hearing may be contacted by the Deputy Commissioner assigned to the case to explore the possibility of having the case heard remotely via Webex, if appropriate.
 

Tammy R. Nance Designated Chief Deputy Commissioner

North Carolina Industrial Commission Chair Philip A. Baddour, III has designated Tammy R. Nance as Chief Deputy Commissioner. Nance has served as Acting Chief Deputy Commissioner for the past several months. She will continue to serve as the Director of Claims Administration until a new Director is hired.

Nance brings a wealth of relevant experience to the Deputy Commissioner Section. Previously, she served as a Deputy Commissioner from 1987 to 1995 before entering private practice, where she represented both employers and employees in workers’ compensation claims over the course of 15 years. In 2011, she returned to the Commission to serve on the Full Commission until 2018. In 2019, she began serving as a Deputy Commissioner assigned to head the Claims Administration Section. Chief Deputy Commissioner Nance is a Fellow of the College of Workers’ Compensation Lawyers and a certified mediator.
 

Written Affirmation Without Notarization Allowed in all Industrial Commission Filings

Under emergency Rule 11 NCAC 23E .0302, during any period that an emergency Order or directive of the Chief Justice of the North Carolina Supreme Court authorizes the taking of oaths and verifications outside the presence of a notary public, the Industrial Commission may accept any pleading, motion, petition, supporting affidavit, or other document with an affirmation or representation not attested to before a notary public so long as the subscriber affirms the truth of the matter to be verified by an affirmation or representation in substantially the same language as that allowed by the emergency Order or directive of the Chief Justice of the North Carolina Supreme Court. The Commission’s current policy, which will continue until further notice, is to allow such affirmations and representations to be submitted in all Industrial Commission cases.

Based on Emergency Directive 5 in the Chief Justice’s most recent emergency Order, the following language should be used by parties practicing before the Industrial Commission who are submitting an affirmation or representation not attested to before a notary public in an Industrial Commission filing: “I (we) affirm, under the penalties for perjury, that the foregoing representation(s) is (are) true. (Signed)_____________________.”
 

Webinar on Deputy Commissioner Webex Hearings:
Thursday, October 22, 2020 at 4 p.m.

The Industrial Commission’s Deputy Commissioner Kevin V. Howell will be presenting practical tips and considerations for Deputy Commissioner Webex hearings at a free webinar open to all on Thursday, October 22, 2020 at 4 p.m.

The webinar will take place via Zoom, and pre-registration for the event is required. While registration is being facilitated by the Workers’ Compensation Section of the North Carolina Bar Association, you do not have to be a member of the Bar Association to register for the webinar and there is no cost for registration. To register, click here.

Following Deputy Commissioner Howell’s presentation, participants will be able to ask him questions about Webex hearings during a live Q&A.
 

Tiffany Mack Smith Appointed to Serve as Deputy Commissioner

The Industrial Commission is pleased to announce the appointment of Tiffany Mack Smith as a Deputy Commissioner. Ms. Smith began practicing law in 2011 and has focused her practice primarily in the areas of workers’ compensation and social security disability, most recently at the law firm of Wallace & Graham in Salisbury, NC. Previously, she practiced at the law firm of Ferguson Chambers & Sumter in Charlotte, NC. Ms. Smith earned her J.D. from North Carolina Central University School of Law, where she graduated cum laude and was the Executive Editor of the North Carolina Central Law Review. Ms. Smith will be hearing cases assigned to the Charlotte Regional Office.
 

Notice of Meeting

The Commission will meet at 2:00 p.m. on Thursday, September 24, 2020. Out of an abundance of caution and to address protective measures to help prevent the spread of COVID-19, this meeting will be held via teleconference only instead of being held in person. The teleconference phone number is 1-888-363-4735 and the access code is 4465746. Please click here for the meeting notice and agenda.
 

In Memoriam: Chief Deputy Commissioner Melanie Wade Goodwin

The Industrial Commission mourns the loss of our beloved colleague and friend Chief Deputy Commissioner Melanie Wade Goodwin. Chief Deputy Commissioner Wade Goodwin served the Commission since 2011, first as a Deputy Commissioner and then as Chief Deputy Commissioner. Prior to joining the Commission, she served in the North Carolina House of Representatives where she represented the people of Richmond and Montgomery Counties for three terms.

Chief Deputy Commissioner Wade Goodwin earned her B.A. in English from the University of North Carolina at Chapel Hill and her J.D. from Campbell University School of Law. After completing her undergraduate studies and before law school, she worked with the North Carolina Council for Women as an advocate for women and families. Upon graduating from law school, Chief Deputy Commissioner Wade Goodwin opened a law practice focusing on family law.

The Industrial Commission is grateful to Chief Deputy Commissioner Wade Goodwin for the many contributions she made to the Commission and for her dedicated service to the citizens of North Carolina.
 

25th Annual N.C. Workers' Compensation Virtual Educational Conference
Will Be Held on Tuesday-Friday, October 13-16, 2020

Registration is now open for the 25th Annual North Carolina Workers' Compensation Educational Conference, which will be held this year as a purely virtual event on Tuesday-Friday, October 13-16, 2020. This conference is presented by the North Carolina Industrial Commission, in association with the International Workers' Compensation Foundation.

This year’s agenda includes a discussion of the 2011 legislative changes and extended compensation claims under G.S. 97-29(c), as well as several presentations specifically related to the pandemic (including suitable employment and return-to-work issues in 2020, work-related injuries and telecommuting, and COVID-19 compensability). A demonstration of the Commission’s new case management system will also be offered.

This year’s conference includes a virtual exhibit hall that attendees can visit during program breaks.

The conference provides valuable information of particular importance for employers, insurance adjusters, self-insurers, third-party administrators, safety and human resource managers, plaintiff and defense attorneys, health care providers, mediators, medical and rehabilitation providers, and anyone with a professional interest in the North Carolina workers' compensation system. Application is pending for continuing education credits for attorneys (CLE); paralegals (CPE); carriers (CE credit); human resources professionals (SHRM); and rehabilitation providers (CEU for CRC, CDMS, and CCM). COHNs, CRRNs, and any other discipline will be provided, upon request, with a certificate of completion for credit submission.

For additional details and to register with payment by check, download the conference brochure by clicking here:

To register online and pay by credit card, click here:

For more information on the conference, please contact Jeanne Bush or Eric Oxfeld at the International Workers' Compensation Foundation office by telephone at (386) 677-0041, fax at (386) 677-0155, or e-mail at IWCF@bellsouth.net.
 

Temporary Mediation Rule (11 NCAC 23G .0104) Approved by Rules Review Commission

On August 20, 2020, the Rules Review Commission approved the temporary mediation rule that was adopted by the Industrial Commission on August 6, 2020, with technical corrections. Please click here to view the approved temporary mediation rule, which will go into effect on August 28, 2020.
 

Notice of Meeting

The Commission will meet at 2:00 p.m. on Thursday, August 6, 2020. Out of an abundance of caution and to address protective measures to help prevent the spread of COVID-19, this meeting will be held via teleconference only instead of being held in person. The teleconference phone number is 1-888-363-4735 and the access code is 4465746. Please click here for the meeting notice and agenda.
 

COVID-19 Response: Revised Industrial Commission In-Person Deputy Commissioner Hearing Guidelines for Workers’ Compensation and Tort Claims

In response to Chief Justice Beasley’s July 16, 2020 Order and Emergency Directive 21 related to face coverings in courthouses, the Industrial Commission has revised its in-person hearing guidelines. A summary of the current guidelines can be found here:
Guidelines for In-Person Hearings.
 

COVID-19 Response: Summary of Industrial Commission In-Person Deputy Commissioner Hearing Guidelines for Workers’ Compensation and Tort Claims

The Industrial Commission is holding in-person hearings in limited cases when ordered by the presiding Deputy Commissioner. A summary of the guidelines for Deputy Commissioner hearings held in-person during the COVID-19 pandemic can be found here:
Guidelines for In-Person Hearings.
 

COVID-19 Response: August 2020 Deputy Commissioner Docket Update

Deputy Commissioners will set cases continued from the June 2020 docket in August 2020 as part of the Commission’s efforts to avoid any backlog and efficiently handle the cases that were continued due to the COVID-19 pandemic. Deputy Commissioners will also attempt to set continuances from the July 2020 docket in August 2020. The cases previously listed on the August 2020 Final Master Trial Docket will be assigned to a later docket.
 

June 8, 2020 Update: Industrial Commission Mediation Policies as of June 16, 2020

The Industrial Commission has adopted an emergency amendment to Rule 11 NCAC 23G .0104, which has been approved by the Codifier of Rules and which is effective as of June 16, 2020. A copy of the emergency rule amendment can be found here:
11 NCAC 23G .0104- Emergency Rule Amendment Eff. 6-16-20.

Under this emergency rule amendment, all Industrial Commission mediations shall be conducted remotely, unless all parties and persons required to attend the mediation, including the mediator, agree to conduct the mediation in person, or unless the Industrial Commission orders that the mediation shall be conducted in person following a motion filed with John Schafer, the Dispute Resolution Coordinator, pursuant to Rule 11 NCAC 23G .0104(b) and Rule 11 NCAC 23G .0111.

This emergency rule amendment was adopted by the Industrial Commission after the North Carolina Supreme Court entered an Order on June 3, 2020 amending Rule 4(a)(2) of the Rules for Mediated Settlement Conferences and Other Settlement Procedures in Superior Court Civil Actions, making attendance via remote technology the default method of attendance in Superior Court case mediations. Pursuant to G.S. §97-80(c), the Industrial Commission’s mediation rules must be substantially similar to the mediation rules approved by the Supreme Court for use in the Superior Court division. The amendment satisfies the statutory requirement.

The emergency rule amendment will proceed through both temporary and permanent rulemaking under the Administrative Procedure Act over the course of the next 6-9 months.
 

Notice of Proposed Temporary Rulemaking and Public Hearing- Proposed Amendment to Rule 11 NCAC 23G .0104

The Industrial Commission has proposed temporary rulemaking to adopt an amendment to Rule 11 NCAC 23G .0104.

A copy of the text of the proposed temporary rule amendment can be found here:
11 NCAC 23G .0104- Proposed Temporary Rule Amendment.

WRITTEN COMMENTS

The Industrial Commission will accept written comments on the proposed temporary rule amendment from June 15, 2020 through July 8, 2020. Written comments may be sent to Gina Cammarano, Rulemaking Coordinator, via email at gina.cammarano@ic.nc.gov or via U.S. mail at 1240 Mail Service Center, Raleigh NC 27699-1240. Please note that emailing your written comments to Gina Cammarano is the preferred method at this time due to Industrial Commission staff working remotely, to the greatest extent possible, during the COVID-19 pandemic.

PUBLIC HEARING

The Industrial Commission will hold a public hearing on this proposed temporary rule amendment on Thursday June 25, 2020 at 2 p.m. Out of an abundance of caution and to address protective measures to help prevent the spread of COVID-19, the public hearing will be held via teleconference only instead of being held in person. The teleconference phone number is: 1-888-363-4735. The access code is: 4465746.
 

May 30, 2020 Update: Industrial Commission Mediation Policies as of June 1, 2020

Consistent with current directives and recommendations as detailed below, as of June 1, 2020, mediations in Industrial Commission cases may be conducted either in-person or remotely by consent, though mediators have been advised by the Dispute Resolution Commission that mediations shall, to the fullest extent possible, be conducted remotely.

In Industrial Commission cases where all parties have not consented to a remote mediation, any party may have the physical attendance requirement excused or modified by order of the Commission, pursuant to Rule 11 NCAC 23G .0104(b). The party seeking to have the physical attendance requirement excused or modified should file a motion pursuant to Rule 11 NCAC 23G .0104(b) and Rule 11 NCAC 23G .0111 and should address the motion to the Commission’s Dispute Resolution Coordinator, John Schafer.
 

Current Directives and Recommendations

Chief Justice Beasley’s April 2, 2020 Order directed that all superior and district court proceedings be scheduled or rescheduled for a date no sooner than June 1, 2020, unless the proceeding is conducted remotely or unless another exception applies. The Dispute Resolution Commission thereafter advised that through May 31, 2020, mediations may be conducted remotely by consent; otherwise, the mediation should be scheduled or rescheduled for on or after June 1, 2020.

On May 14, 2020, the Dispute Resolution Commission transmitted a memo to all certified mediators concerning the safety of mediators and other participants and the recommended procedures to follow as of June 1, 2020. The memo advised that as of June 1, 2020, mediations may be conducted in-person or remotely by consent. The memo further stated, “Mediations shall, to the fullest extent possible, be conducted remotely via video or teleconference.” Additionally, the memo stated, “Any mediation conducted in person shall be done in strict compliance with all executive orders and social distancing requirements. All parties to the mediation shall use appropriate social distancing practices and safety procedures.”
 

Deputy Commissioner Hearings (Non-Medical-Motion Hearings) to Resume in June 2020 via Webex

The Commission is pleased to announce that Deputy Commissioners will resume hearing all types of workers’ compensation cases in June 2020 through the use of Webex technology. This policy is consistent with Chief Justice Cheri Beasley’s May 21, 2020 Order directing judicial officials to “make use of remote hearing technology to the greatest extent possible to limit in-person appearances” and will help prevent a future backlog of Deputy Commissioner cases.

June 2020 Docket

For cases on the June 2020 docket where both parties are represented, the parties may jointly request a Webex hearing by emailing the presiding Deputy Commissioner, and the Deputy Commissioner will make every effort to proceed with the Webex hearing in June. If the Deputy Commissioner is unable to hold the Webex hearing in June, the case will be set for a Webex hearing in July or as soon as possible thereafter.

Any case scheduled for June that is not heard via Webex will be continued to be reset on a future docket. A Continuance Order will not be filed in each case, but the parties will be notified via email or U.S. mail (if email is not available) that the case has been continued. There will be no in-person hearings held in June unless otherwise ordered by the Commission.

Note: The above applies to regular workers’ compensation hearings and NOT medical motion hearings arising under G.S. §97-25(f). For information regarding medical motion hearings, please see the prior announcement.

July 2020 and Future Dockets

Beginning in July of 2020 and continuing until further notice, the Commission plans to docket all Deputy Commissioner hearings as Webex hearings. If a party believes that a hearing should be held in-person while the State court system is under COVID-19 emergency directives, the party may file a motion for an in-person hearing with the presiding Deputy Commissioner. The moving party must show good cause as to why an in-person hearing should be allowed in light of the emergency directive to “make use of remote hearing technology to the greatest extent possible to limit in-person appearances.”

If a party believes that a case is neither appropriate for a Webex hearing nor appropriate to be heard in-person at the present time, the party may file a motion to temporarily remove the case from the hearing docket with the presiding Deputy Commissioner. Consistent with existing Commission procedure, if the motion is granted, the case will be removed for an indefinite period of time, and it will not be necessary to file a new Form 33 to return the case to the hearing docket. Upon notification to the Clerk’s Office by the party requesting the temporary removal, the case will be set on the next available hearing docket.

Webex Hearing Requirements

The Commission will need an email address and phone number for each person who will participate in the Webex hearing, including each witness who may be called to testify at the hearing. Each Webex hearing participant will be sent a Webex hearing invitation via email. The Webex hearing can be joined by clicking on a link in the email.

The only technological requirements for participation in a Webex hearing are an email address, a computer or other device (such as a tablet or smart phone) equipped with a camera, and an internet connection. A free Webex application is available to install on computers and other devices. The Webex application is not required to participate in the Webex hearing from a laptop or other computer, however the application is required when using a mobile device (such as an iPad or other tablet or an iPhone or other smartphone).

Hearing participants planning to join a Webex hearing from a desktop should confirm that the desktop is equipped with a camera. If the desktop does not have a built-in camera, a webcam can be attached to the desktop. Webcams are available for purchase online and at electronics stores.

Hearing participants experiencing poor audio quality (or who have no microphone on their computer or other device) may establish an audio connection using a mobile phone or land line. Note: Regardless of how a participant connects for purposes of audio, the participant must appear by video, and therefore a computer or other device equipped with a camera is required.
 

Policies as of June 1, 2020 for Full Commission Hearings, Deputy Commissioner Medical Motion Hearings, and Executive Secretary’s Office Informal Hearings

Full Commission Hearings

Full Commission oral arguments scheduled in June 2020 will be conducted by teleconference. The Full Commission panel chair will provide the parties with a toll-free number and access code to dial into the conference call.

Deputy Commissioner Medical Motion Hearings

Deputy Commissioner hearings on medical motions arising under G.S. §97-25(f) will be conducted in June 2020 with all parties appearing by teleconference, unless the Deputy Commissioner advises that the hearing will be conducted via Webex videoconference (details regarding Webex hearings will be provided in the near future). Based upon the parties’ stipulated facts and exhibits, the presiding Deputy Commissioner may excuse the parties from appearing at the G.S. §97-25(f) hearing if the parties and the Deputy Commissioner agree that no lay witnesses are needed to decide the case. If the parties are excused from appearing at the hearing because no lay witnesses are needed, the parties should proceed as usual with obtaining any expert medical testimony needed to close the record.

Executive Secretary’s Office Informal Hearings

Consistent with normal operating procedures, the Executive Secretary’s Office will conduct informal hearings by teleconference.
 

Deputy Commissioner Hearings (Non-Medical Motion Hearings) and Mediation: Policies as of June 1, 2020 will be Announced Shortly

Deputy Commissioner Hearings (Non-Medical Motion Hearings)

On May 21, 2020, Chief Justice Beasley directed judicial officials to “make use of remote hearing technology to the greatest extent possible to limit in-person appearances.” In light of this Order, the Commission is developing hearing polices for June 2020 and future months that will be announced shortly.

Mediation

The Dispute Resolution Commission is meeting on Thursday May 28, 2020, regarding remote attendance at mediation conferences during the COVID-19 pandemic. The Commission will adopt mediation policies that are consistent with the policies of the Dispute Resolution Commission.
 

COVID-19 FILING REQUIREMENTS: EDFP, EDI, AND ALL OTHER RULE 108 FILING REQUIREMENTS REMAIN IN EFFECT

For the Commission to efficiently process forms and other filings while working remotely, it is essential that all filers comply with Rule 11 NCAC 23A .0108 when filing forms and other documents.

Represented parties and Insurance Carriers/TPAs/Self-Insured Employers are required to file forms and documents electronically via EDFP, with the following limited exceptions:

  1. A Form 19 (in which case you are required to file the Form 19 via EDI, unless an exception listed in Paragraph (d) applies);
  2. A form or document listed in Table 1 of 11 NCAC 23A .0108; or
  3. A Notice of Appeal to the Court of Appeals.

Click here for more information and guidance on the rule requirements.
 

COVID-19 Response: Written Affirmation Without Notarization Allowed

In order to protect public health and safety by encouraging social distancing, and in light of Emergency Directive 5 contained in Chief Justice Beasley’s April 2, 2020 Order, the Industrial Commission has adopted the following policy, effective immediately and continuing until further notice:

When it is required that any pleading, motion, petition, supporting affidavit, or other document of any kind to be filed at the Industrial Commission be verified, or that an oath be taken, it shall be sufficient if the subscriber affirms the truth of the matter to be verified by an affirmation or representation in substantially the following language: “I(we) affirm, under the penalties for perjury, that the foregoing representation(s) is(are) true. (Signed)_____________________.”
 

COVID-19 Update: Parties Must Appear Remotely for Mediations Conducted Prior to June 1, 2020

Consistent with Chief Justice Beasley’s April 2, 2020 Order, all mediations held in Industrial Commission cases prior to June 1, 2020 shall be conducted with all parties appearing remotely or, in the alternative, be rescheduled for a date on or after June 1, 2020. If all parties do not consent to appear remotely, then the mediation must be rescheduled for a date on or after June 1, 2020.
 

COVID-19 Response: Industrial Commission Hearing Policies Through May 31, 2020

In order to protect public health and safety, and in light of Chief Justice Beasley’s April 2, 2020 Order requiring local courts to schedule or reschedule most cases in district and superior court for a date no sooner than June 1, 2020, the Industrial Commission has instituted the following policies, effective immediately and continuing through May 31, 2020.

Full Commission Hearings

All Full Commission oral arguments will be conducted by conference call. The Full Commission panel chair will provide the parties with a toll-free number and access code to dial into the conference call. All oral arguments that are normally recorded will continue to be recorded by a court reporter.

Deputy Commissioner Hearings (Non-Medical Motion Hearings)

All Deputy Commissioner hearings scheduled to be heard in April or May of 2020 will be continued to be reset on a future docket, with the exception of hearings on medical motions arising under G.S. §97-25(f) or unless the parties are notified otherwise.

Deputy Commissioner Hearings on Medical Motions

Deputy Commissioner hearings on medical motions arising under G.S. §97-25(f), which are statutorily required to be held within 30 days of the filing of the motion or appeal, will not be continued. Through the end of May 2020, these hearings will be conducted with all parties appearing remotely. The Deputy Commissioner before whom the hearing is scheduled may excuse the parties from appearing at the G.S. §97-25(f) hearing if the parties and the Deputy Commissioner agree that no lay witnesses are needed to decide the case, based on the parties’ stipulated facts and exhibits. If the parties are excused from appearing at the hearing because no lay witnesses are needed, the parties should proceed as usual with obtaining any expert medical testimony needed to close the record.

Executive Secretary Hearings

Consistent with existing procedure, all informal telephonic hearings conducted by the Executive Secretary’s Office will be by conference call.
 

COVID-19 Policy Update Regarding Electronic Signatures

In response to feedback from stakeholders, the Industrial Commission is now accepting all agreements that have been signed by one or more parties via DocuSign or a similar vendor that provides a graphic image of a signature placed on a document using secure software that verifies the identity of the user.
 

Industrial Commission Request to Attorneys Working Remotely

The Executive Secretary’s Office has been receiving a high volume of phone calls from legal assistants inquiring about the status of orders in cases where the orders already have been emailed to the attorneys. The Commission requests that attorneys working remotely please advise their assistants when orders are received. In the alternative, the Commission will transmit orders to both the attorney and the legal assistant if both email addresses are provided on the proposed order.
 

COVID-19 Response: Industrial Commission Secure Leave Policy

The Industrial Commission recognizes that the COVID-19 pandemic will result in attorneys having to reschedule vacations, non-emergency medical procedures, and other plans for which secure leave was obtained. The rescheduled plans may then fall within the same calendar year for which three weeks of secure leave already has been granted and/or may not be known until less than 90 days before the requested secure leave period. Any attorney faced with this situation may file a motion under 11 NCAC 23E .0301 (Waiver of Rules) asking for a waiver or variance of the requirements or provisions of 11 NCAC 23E .0104 (Secure Leave Period for Attorneys). This motion should be filed in conjunction with the new secure leave written request.
 

Industrial Commission Accepting Agreements Signed Via DocuSign

The Industrial Commission has received inquiries about allowing employees to sign agreements via DocuSign in order to encourage social distancing. Because DocuSign is widely used in the North Carolina legal community for agreements and other transactions, the Industrial Commission is accepting all agreements that have been signed by one or more parties via DocuSign. This includes, but is not limited to, Compromise Settlement Agreements, Form 26As and other Form agreements, and Consent Agreements. An employee himself or herself must sign via DocuSign; an employee’s attorney cannot sign via DocuSign on behalf of an employee.
 

COVID-19 Response: Industrial Commission Filing Deadline Policy

The Industrial Commission has received some inquiries from attorneys regarding its current filing deadline policy. At this time, the Commission has not granted an automatic, blanket extension of filing deadlines for the following reasons:

  1. Parties may utilize the Industrial Commission’s Electronic Document Filing Portal (“EDFP”) to electronically file forms, responses, briefs, contentions, proposed opinions and awards/decisions and orders, proposed orders, and all other filings or documents to which a filing deadline applies. (Any attorney who is not registered to utilize EDFP but wishes to do so can find EDFP Registration Instructions by clicking here: www.ic.nc.gov/EDFPregistrationinstructions.pdf
  2. The Industrial Commission continues to allow pro se plaintiffs and pro se non-insured employers to file all documents by facsimile, U.S. Mail, private courier service, or hand delivery; and
  3. Any party wishing to obtain an extension of a filing deadline for a reason related to COVID-19, or otherwise for good cause, may file a motion for an extension of time as allowed by applicable rules and statutes.

COVID-19 Response: Telehealth Coverage and Billing

The Industrial Commission has received several inquiries from health care providers regarding telehealth visits in lieu of in-person office visits, in light of health and safety concerns about COVID-19 transmission raised by nurse case managers, injured employees, and the health care providers. Please click here for answers to the most frequently asked questions about the telehealth visits.
 

COVID-19 Response: Medical Motion Hearings To Be Conducted Remotely

Effective March 23, 2020, and continuing through the end of April 2020, the Commission’s COVID-19 procedure for medical motion hearings arising under G.S. §97-25(f) is amended as follows:

All medical motion hearings before Deputy Commissioners shall be conducted with the parties appearing remotely. The presiding Deputy Commissioner will provide the parties a toll-free number and access code to dial into the remote hearing. Consistent with existing procedure, hearing testimony will be recorded by a court reporter.

Upon approval by the Deputy Commissioner, the parties will not be required to appear remotely if they stipulate that no lay witness testimony is necessary or agree to take any needed lay witness testimony by deposition. In such cases, the parties shall submit a Pre-Trial Agreement and a set of stipulated exhibits, and then proceed to take medical depositions.

Parties are strongly encouraged to explore options to avoid the necessity of appearing remotely by stipulating to facts in the Pre-Trial Agreement and/or by agreeing to take any needed lay witness testimony by deposition.
 

How to Contact the Claims Section and Information Specialists During COVID-19 State of Emergency

Claims Section

If you need to reach a member of the Claims Section, please call 919-716-1700 and follow the prompts for the Claims Section. You may also email your inquiry to claimsadm@ic.nc.gov.

Information Specialists

If you need to reach an Information Specialist, please call 919-716-1700 or 800-688-8349 and follow the prompt for the Information Specialist Section. You may also email your inquiry to infospec@ic.nc.gov.
 

COVID-19 Mediation Policy Revision: Parties Must Appear Remotely for Mediations Conducted Prior to April 13, 2020

Consistent with Chief Justice Beasley’s emergency directive and in light of new guidance from the NC Dispute Resolution Commission, all mediations held in Industrial Commission cases prior to April 13, 2020 shall be conducted with all parties appearing remotely or, in the alternative, be rescheduled for a date on or after April 13, 2020. If all parties do not consent to appear remotely, then the mediation must be rescheduled for a date on or after April 13, 2020.
 

COVID-19 (Coronavirus) Response: Industrial Commission Mediation Policy

Effective immediately and continuing until further notice, the Industrial Commission will liberally grant the following types of motions:

  1. Motions for an extension of time to complete a mediation to allow all mediation participants to safely appear in person at the mediation; and
  2. Motions to allow one or more parties to participate in a mediation via telephone or video conference.
IC Staff Working Remotely; Email Communication Encouraged

In light of Governor Cooper’s March 10, 2020 State of Emergency declaration regarding COVID-19 and consistent with guidance issued by the NC Department of Human Resources, the Industrial Commission is encouraging its staff to work remotely to the greatest extent possible. The Commission remains open for business but encourages you to contact Commission staff by email instead of by phone. Commission employees working remotely have easy and quick access to their email inbox on their laptops and other devices. By contrast, they do not have real time access to office phone calls when working remotely, and their voicemail messages are not forwarded to their personal phones. Email addresses can be found by going under the “Sections” tab on the Commission’s Home Page and clicking on the appropriate section of the Commission. The Commission is committed to continuing to serve you during this challenging time and appreciates your understanding and assistance.
 

COVID-19 (Coronavirus) Response: Industrial Commission Hearing Policies

In order to protect public health and safety, and in light of Chief Justice Beasley’s March 13, 2020 Order requiring local courts to postpone most cases in district and superior court for at least 30 days, the Industrial Commission has instituted the following policies for hearings, effective immediately and continuing until further notice. These policies apply to all hearings that are scheduled to take place on or after Monday, March 16, 2020:

Deputy Commissioner Hearings

With the exception of hearings on medical motions arising under G.S. §97-25(f), all Deputy Commissioner hearings scheduled to be heard in March or April of 2020 will be continued to be reset on the next available docket, unless the parties are notified otherwise. Deputy Commissioner hearings on medical motions arising under G.S. §97-25(f), which are statutorily required to be held within 30 days of the filing of the motion or appeal, will not be continued. The Deputy Commissioner before whom the hearing is scheduled may, however, excuse the parties from appearing at the G.S. §97-25(f) hearing if the parties and the Deputy Commissioner agree that no lay witnesses are needed to decide the case, based on the parties’ stipulated facts and exhibits. If the parties are excused from appearing at the hearing because no lay witnesses are needed, the parties should proceed as usual with obtaining any expert medical testimony needed to close the record.

Full Commission Hearings

All Full Commission oral arguments will be conducted by conference call. The Full Commission panel chair will provide the parties with a toll-free number and access code to dial into the conference call. Consistent with existing procedure, all oral arguments will continue to be recorded by a court reporter, with the exception of medical motion oral arguments made pursuant to 11 NCAC 23A .0609A(h).

Executive Secretary Hearings

Consistent with existing procedure, all informal telephonic hearings conducted by the Executive Secretary’s Office will be by conference call.
 

Are you required to have Workers' Compensation Insurance?

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Does your employer have Workers' Compensation Insurance?

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